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Windows 10

Reset Windows MMC snap-in

You may find yourself in a situation where an MMC snap-in errors out, and doesn’t allow you to reconfigure, fix, or use it. It becomes unusable.

In my case, this occurred on a system where I was trying to use the WSUS (Windows Server Update Services) snap-in, and it was configured for an old server that didn’t exist anymore.

When opening the WSUS MMC snap-in, it would report an error, give me the option to unload (which didn’t work), and do nothing else. There was no way to use or reconfigure it.

The Fix

To resolve this, you need to clear your local configuration for the snap-in. Your user profile contains all MMC snap-in information and configuration in the following directory:

C:\Users\USERNAME\AppData\Roaming\Microsoft\MMC

When browsing, here’s what it looks like on my system:

User MMC config/cache folder

In my case, deleting the “wsus” file, reset the MMC snap-in, and allowed me to use it again and configure it for a new server.

Let me know if this helped you!

Stephen Wagner

Stephen Wagner is President of Digitally Accurate Inc., an IT Consulting, IT Services and IT Solutions company. Stephen Wagner is also a VMware vExpert, NVIDIA NGCA Advisor, and HPE Influencer, and also specializes in a number of technologies including Virtualization and VDI.

View Comments

  • Worked a charm, thanks! Would not have expected that the WSUS config was stored per user.

  • Did not work for me, slightly different error and setup. Event viewer declaring snap-in error.
    Windows 8.1, not a domain PC, files not existing in said folder: wsus, dsa, dnsmgmt.
    Possible snap-in, re-install error trying to fix other errors on PC.

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