Jul 132020
 
Picture of the DUO Security Logo

When you’re looking for additional or enhanced options to secure you’re business and enterprise IT systems, MFA/2FA can help you achieve this. Get away from the traditional single password, and implement additional means of authentication! MFA provides a great compliment to your cyber-security policies.

My company, Digitally Accurate Inc, has been using the Duo Security‘s MFA product in our own infrastructure, as well as our customers environments for some time. Digitally Accurate is a DUO Partner and can provide DUO MFA Services including licensing/software and the hardware tokens (Duo D-100 Tokens using HOTP).

What is MFA/2FA

MFA is short for Multi Factor authentication, additionally 2FA is short for Two Factor Authentication. While they are somewhat the same, multi means many, and 2 means two. Additional security is provided with both, since it provides more means of authentication.

Traditionally, users authenticate with 1 (one) level of authentication: their password. In simple terms MFA/2FA in addition to a password, provides a 2nd method of authentication and identity validation. By requiring users to authentication with a 2nd mechanism, this provides enhanced security.

Why use MFA/2FA

In a large portion of security breaches, we see users passwords become compromised. This can happen during a phishing attack, virus, keylogger, or other ways. Once a malicious user or bot has a users credentials (username and password), they can access resources available to that user.

By implementing a 2nd level of authentication, even if a users password becomes compromised, the real (or malicious user) must pass a 2nd authentication check. While this is easy for the real user, in most cases it’s nearly impossible for a malicious user. If a password get’s compromised, nothing can be accessed as it requires a 2nd level of authentication. If this 2nd method is a cell phone or hardware token, a malicious user won’t be ale to access the users resources unless they steal the cell phone, or hardware token.

How does MFA/2FA work

When deploying MFA or 2FA you have the option of using an app, hardware token (fob), or phone verification to perform the additional authentication check.

After a user attempts to logs on to a computer or service with their username and password, the 2nd level of authentication will be presented, and must pass in order for the login request to succeed.

Please see below for an example of 2FA selection screen after a successful username and password:

Screenshot of Duo MFA 2FA Prompt on Windows Login
Duo Security Windows Login MFA 2FA Prompt

After selecting an authentication method for MFA or 2FA, you can use the following

2FA with App (Duo Push)

Duo Push sends an authentication challenge to your mobile device which a user can then approve or deny.

Please see below for an example of Duo Push:

Screenshot of Duo Push Notification to Mobile Android App
Duo Push to Mobile App on Android

Once the user selects to approve or deny the login request, the original login will either be approved or denied. We often see this as being the preferred MFA/2FA method.

2FA with phone verification (Call Me)

Duo phone verification (Call Me) will call you on your phone number (pre-configured by your IT staff) and challenge you to either hangup to deny the login request, or press a button on the keypad to accept the login request.

While we rarely use this option, it is handy to have as a backup method.

2FA with Hardware Token (Passcode)

Duo Passcode challenges are handled using a hardware token (or you can generate a passcode using the Duo App). Once you select this method, you will be prompted to enter the passcode to complete the 2FA authentication challenge. If you enter the correct passcode, the login will be accepted.

Here is a Duo D-100 Token that uses HOTP (HMAC-based One Time Password):

Picture of Duo D-100 HOTP Hardware Token
Duo D-100 HOTP Hardware Token

When you press the green button, a passcode will be temporarily displayed on the LCD display which you can use to complete the passcode challenge.

You can purchase Hardware Token’s directly from Digitally Accurate Inc by contacting us, your existing Duo Partner, or from Duo directly. Duo is also compatible with other 3rd party hardware tokens that use HOTP and TOTP.

2FA with U2F

While you can’t visibly see the option for U2F, you can use U2F as an MFA or 2FA authentication challenge. This includes devices like a Yubikey from Yubico, which plugs in to the USB port of your computer. You can attach a Yubikey to your key chain, and bring it around with you. The Yubikey simply plugs in to your USB port and has a button that you press when you want to authenticate.

When the 2FA window pops up, simply hit the button and your Yubikey will complete the MFA/2FA challange.

What can MFA/2FA protect

Duo MFA supports numerous cloud and on-premise applications, services, protocols, and technologies. While the list is very large (full list available at https://duo.com/product/every-application), we regularly deploy and use Duo Security for the following configurations.

Windows Logins (Server and Workstation Logon)

Duo MFA can be deployed to not only protect your Windows Servers and Workstations, but also your remote access system as well.

When logging on to a Windows Server or Windows Workstation, a user will be presented with the following screen for 2FA authentication:

Screenshot of Duo MFA 2FA Prompt on Windows Login
Duo Security Windows Login MFA 2FA Prompt

Below you can see a video demonstration of DUO on Windows Login.

DUO works with both Windows Logins and RDP (Remote Desktop Protocol) Logins.

VMWare Horizon View Clients (VMWare VDI Logon)

Duo MFA can be deployed to protect your VDI (Virtual Desktop Infrastructure) by requiring MFA or 2FA when users log in to access their desktops.

When logging on to the VMware Horizon Client, a user will be presented with the following screen for 2FA authentication:

Screenshot of Duo MFA 2FA Prompt on VMWare Horizon Client Login
Duo Security VMWare Horizon Client Login MFA 2FA Prompt

Below you can see a video demonstration of DUO on VMware Horizon View (VDI) Login.

Sophos UTM (Admin and User Portal Logon)

Duo MFA can be deployed to protect your Sophos UTM firewall. You can protect the admin account, as well as user accounts when accessing the user portal.

If you’re using the VPN functionality on the Sophos UTM, you can also protect VPN logins with Duo MFA.

Unix and Linux (Server and Workstation Logon)

Duo MFA can be deployed to protect your Unix and Linux Servers. You can protect all user accounts, including the root user.

We regularly deploy this with Fedora and CentOS (even FreePBX) and you can protect both SSH and/or console logins.

When logging on to a Unix or Linux server, a user will be presented with the following screen for 2FA authentication:

Screenshot of Duo MFA 2FA Prompt on CentOS Linux Login
Duo Security CentOS Linux login MFA 2FA Prompt

Below you can see a video demonstration of DUO on Linux.

WordPress Logon

Duo MFA can be deployed to protect your WordPress blog. You can protect your admin and other user accounts.

If you have a popular blog, you know how often bots are attempting to hack and brute force your passwords. If by chance your admin password becomes compromised, using MFA or 2FA can protect your site.

When logging on to a WordPress blog admin interface, a user will be presented with the following screen for 2FA authentication:

Screenshot of Duo MFA 2FA Prompt on WordPress Login
Duo Security WordPress Login MFA 2FA Prompt

Below you can see a video demonstration of DUO on a WordPress blog.

How easy is it to implement

Implementing Duo MFA is very easy and works with your existing IT Infrastructure. It can easily be setup, configured, and maintained on your existing servers, workstations, and network devices.

Duo offers numerous plugins (for windows), as well as options for RADIUS type authentication mechanisms, and other types of authentication.

How easy is it to manage

Duo is managed through the Duo Security web portal. Your IT admins can manage users, MFA devices, tokens, and secured applications via the web interface. You can also deploy appliances that allow users to manage, provision, and add their MFA devices and settings.

Duo also integrates with Active Directory to make managing and maintaining users easy and fairly automated.

Let’s get started with Duo MFA

Want to protect your business with MFA? Give me a call today!

Mar 302020
 
Office 365 Logo

Once you deploy Remote Desktop Services (RDS) for employee remote access, your next step will be to install user applications as well as all your line of business applications.

One of the most widely used applications suite is Microsoft Office, particularly Microsoft Office 365.

In order to deploy Microsoft Office 365 in a Remote Desktop Services environment, a number of requirements must be met. There is also special instructions which must be followed to properly deploy it.

This information is applies to when you want to install Office 365 to a shared virtual machine, or a golden image for VDI.

What’s required

To deploy Microsoft Office 365 on a Remote Desktop Services Server, you’ll need:

  • A Remote Desktop Services Server (Configured and Running)
  • Microsoft Office 365 ProPlus licensing

Licensing

Special attention must be paid to licensing. In order to properly license and activate Office 365, you’ll need one of the following products:

  • Office 365 ProPlus
  • Office 365 E3
  • Office 365 E5
  • Microsoft 365

All 4 of these products include Microsoft Office 365 ProPlus, which includes “Shared Computer Activation“.

Office 365 Business, Office 365 Business Premium, and Office 365 Business Essentials cannot be used as they do not include Office 365 ProPlus.

An exception is made for Microsoft 365, but doesn’t support enabling “Shared Computer Activation” via Group Policy Objects.

Installing Office 365

Once you have the proper licensing and you’re ready to proceed, you can start!

  1. First you’ll need to download the Office Deployment Tool from this link: https://go.microsoft.com/fwlink/p/?LinkID=626065. You save this wherever.
  2. Create a directory that you can work in and store the Office 365 installation files.
  3. Open the file you downloaded from the Microsoft Download site, extract the files in to the working directory you created in step 2.
  4. Open a Command Prompt, and change in to that working directory.
  5. We’re now going to run the tool and download the x64 image using the xml that was extracted by running the following command:
    setup.exe /download configuration-Office365-x64.xml
    To download the 32-bit version or enterprise version, use one of the other xml files that are in the directory.
  6. There will be no output and it will take a while so be patient.
  7. Now we want to open the xml file we previously used (in our case “configuration-Office365-x64.xml”) and add the following lines to the file right above the final line (right above </Configuration>):
    <Display Level="None" AcceptEULA="True" />
    <Property Name="SharedComputerLicensing" Value="1" />
    These variables enable Shared Computer Activation and disable automatic activation. Save the file.
  8. We can now install Office 365 by running the following command:
    setup.exe /configure configuration-Office365-x64.xml

Office 365 should now install silently, and then afterwards you should be good to go!

When a user logs in for the first time it will ask them to activate on their account. The user must have a license attached to their Office 365 account.

For more information and advanced settings, you can see the Microsoft guide here: https://docs.microsoft.com/en-us/deployoffice/deploy-office-365-proplus-by-using-remote-desktop-services.

Let me know if it worked for you, leave a comment!

Mar 222020
 
Microsoft Remote Desktop Services Logo

In the last few months, the crisis with COVID19 has put organizations in a panic to enable employees to be able to work from home, to continue business productivity, keep employees safe, and keep employees on the payroll. It’s good for business, and it’s good for employees to avoid layoffs so everyone keeps their jobs.

This has put IT departments and IT professionals in a hectic position where they must roll out and deploy remote access technologies on the fly, often with little or no notice.

I’ve heard horror stories where organization leadership has made decisions without consulting IT which resulted in the inability to work, also where organizations didn’t involve their IT teams in strategizing and planning moving forward.

Business executive giving directive on IT

In this post I’m going to outline the most efficient way to rapidly deploy Remote Desktop Services (RDS) for employee remote access.

Remote Access Technologies

There’s a number of different remote access technologies and software packages available today. Some are designed to allow you to work fully remotely (providing a remote desktop to office resources), and some are designed to provide access to specific resources remotely (such as documents, files, etc).

The main technologies typically used for remote access include:

The main software packages that enable a remote workforce include:

  • Microsoft Office 365
  • Microsoft 365
  • Skype for Business
  • Microsoft Teams
  • Zoom
  • Numerous other applications and cloud suites

Every technology or application has it’s purpose and is deployed depending on the business requirements, however in this specific situation we need a solution that is easy and fast to deploy.

For most small to medium sized businesses, Remote Desktop Services would be the easiest solution to roll out on such short notice.

Remote Desktop Services (RDS)

Remote Desktop Services is a server/client technology that allows the client to connect to the server, and have access to a full Windows desktop that’s actually running on the server itself.

These sessions are encrypted, secure, and essentially brings the display to the connecting client, and brings back mouse and keyboard feedback.

With Remote Desktop Services, you’re maintaining one Windows Server that provides multiple concurrent sessions for multiple concurrent users. You can install software packages (database applications, Microsoft Office 365, and other line of business applications), and make them available to the connecting users.

Even users who are accessing large files have a beautiful experience since the data never leaves your IT environment, only the sessions display is transmitted.

This works great for home users who have slow internet connections, users who are travelling, or using their cell networks LTE connection to connect.

For administrators, it provides an easy way to manage a desktop experience for multiple users by maintain a single server. There are also many additional controls you can implement to limit access and optimize the experience.

What’s required

When deploying RDS, you’ll need the following:

  • A dedicated Server or dedicated Virtual Machine running Microsoft Windows Server to be configured as a Remote Desktop Services server.
  • Remote Desktop Services CALs (Client Access Licenses – One CAL is required for each user or device)
  • A high speed internet connection (that can handle multiple RDS sessions)
  • A firewall to protect the RDS Server and preferably 2FA/MFA logins
  • A Static IP and DNS entries to make the server available to the internet and your users

You’ll want the RDS server to be dedicated strictly to Remote Desktop Services sessions. You will not want to run any other servers or services on this server or virtual machine.

You will need to purchase RDS CALs. A Remote Desktop Services Client access license, is required for every device or user you have connected to your RDS server. During your initial purchase of RDS CALs, you must choose between user count based licensing, or device count based licensing. If you need help with licensing Microsoft Remote Desktop Services, please feel free to reach out to me.

The connections between the server and client consist of an encrypted presentation of the display, as well as mouse/keyboard feedback, and other peripherals. For a single session it’s not much, which means your users don’t ultra fast internet connections. However, on the server side if you are running multiple sessions, the bandwidth requirements add up.

Remote Desktop Services servers are often under attack on the internet. You’ll find that the servers are subjected to scans, brute force attempts, and exploit execution. You’ll want to make sure that you have both a firewall (with intrusion prevention) and a security technology like DUO Security Two Factor Authentication configured to protect your server.

Finally, you’ll need a static IP on the internet and a friendly DNS hostname for your employees to connect to using the Remote Desktop Protocol (RDP) Client, such as “remote.companyname.com”.

Deploying RDS

Deploying RDS is easy. Here is a brief summary of the steps to rapidly deploy a Remote Desktop Services server for remote access.

  1. Install Windows Server on the server or virtual machine that will host RDS.
  2. Configure networking (static IP) and join to domain.
  3. Using the server manager, add the Remote Desktop Services role.
  4. Configure Remote Desktop Services and Remote Desktop Web Access
  5. Configure an SSL Certificate
  6. Configure user session settings
  7. Install user software on the RDS Server (Including Office 365, Line of Business applications, and others)
  8. Configure ACLs (Access Control) to secure user access.
  9. Test
  10. Move to production

Even with limited to no experience with Remote Desktop Services, an IT professional will be able to deploy the first server within hours. A focus must be paid to securing the environment, performance enhancements can be made later after deployment.

Please note that special steps are required when you install Office 365 in a Remote Desktop Services Environment.

Microsoft has a detailed deployment guide available here: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-deploy-infrastructure

Security Considerations

As mentioned above, your RDS server will be subject to ongoing attacks. These attacks include vulnerability scans, bruteforce attempts, and targeted exploitation attempts.

  • You’ll want to make sure that you have and enforce strict password policies to stop bruteforce attempts.
  • A firewall should be implemented that includes an intrusion prevention system to identify and stop intrusion attempts.
  • You should implement two factor authentication using a product like Duo from Duo Security.

Your new RDS server while enabling a mobile workforce, also substantially increases your security footprint. Considerations must always be made and factored in when deploying internet available services.

Below is a video demo of what Duo Security Two Facter authentication looks like when logging in to an RDP session.

Duo Security Two Factor Authentication on Remote Desktop Services RDS Demo

Optimizations

There’s a fair number of optimizations which can be made in an RDS environment. I’m going to cover a few of the most widely used below.

Please note, you should also configure the RDS Group Policy Objects (GPO) as well.

Folder Redirection

While most data should be stored on network shares, we often find that users will store data and files on their Desktop and My Documents.

If you have available and extra storage, you can enable Desktop and My Documents Folder redirection. This will redirect users Desktop’s and My Document’s folders to a network share. On local computers on your network, the computers will retain a cached copy for performance.

If you deploy an RDS Server and have Folder redirection configured, the users My Documents and Desktop will be available to that user. Additionally since the server is on the same network as the share hosting the data, the RDS server will not retain a local cached copy (saving space).

If you are considering implementing and turning on Folder Redirection, I would recommend doing so before deploying an RDS Server (especially before a user logs in for the first time).

Anti-virus and Endpoint Protection

Careful consideration must be made when choosing the antivirus and endpoint protection software for your RDS environment.

First, you must make sure that your antivirus and/or endpoint protection vendor supports Remote Desktop Services, and then also deploy their recommended settings for that type of environment.

A proper endpoint protection solution should run few processes for all users, and not individual processes for each user.

Service Delivery

For continued service delivery, your IT staff must monitor and maintain the server. This includes monitoring logs, updating it via Windows Update, and updating the various applications your users are using.

IT professional working on organization infrastructure including Remote Desktop Services RDS

As the environment grows, you can deploy additional RDS Servers and create an RDS Farm. If you get to this point you’ll be able to deploy a load balancer and grow as more performance is required, or additional users are brought online.

Conclusion

Deploying a Remote Desktop Services server is a great way to get a large number of users online and working remotely in a short amount of time. This keeps management happy, employees happy, and maintains a productive workforce.

Employee working remotely from home using Remote Desktop Services

As I mentioned, there are numerous other technologies so depending on what your company has already implemented or is using, may change what solution would be best for you.

If you have any questions or require help or assistance with deploying Remote Desktop Services for your organization, don’t hesitate to reach out to me!

Leave a comment with some feedback!