Feb 252023
 
vCenter-Root-CA-Missing

When using VMware vSphere, you may notice vCenter OVF Import and Datastore File Access Issues, when performing various tasks with OVF Imports, as well as uploading and/or downloading files from datastores.

These issues can cause a number of symptoms including errors, unexpected status codes, and also just simply failing for an undetermined reason.

vCenter File Upload failed error "The Operation failed."
vCenter File Upload: The Operation failed.

The Problem

For this situation, the symptoms will occur when performing one of the following tasks:

  • Cannot Upload File to datastore
  • Cannot Download File from datastore
  • Cannot Import OVF Template
  • Cannot Export OVF Template

An example of errors that the user may see:

  • The operation failed for an undetermined reason.
  • The operation failed.
  • unexpectedStatusCode":0
  • unexpectedStatusCode (0)
  • HTTP 500 Error
  • NET::ERR_CERT_AUTHORITY_INVALID

See below for some example screenshots of errors you may see.

vCenter Error: "The operation failed for an undetermined reason."
The Operation failed: The Operation failed for an undetermined reason.
Chrome and vCenter report "NET::ERR_CERT_AUTHORITY_INVALID" error
“NET::ERR_CERT_AUTHORITY_INVALID”

Please note, that this condition can cause other issues and errors as well.

The Solution

When using VMware vSphere, the vCenter server acts as it’s own Root Certification Authority, and uses SSL certificates to facilitate communication and encryption between various services in the solution, as well as the communication between the vCenter Server, ESXi hosts, and any client computers accessing vCenter via the web HTML5 interface.

This Root Certification Authority running on the vCenter Server creates and issues certificates to these services and hosts, which are issues under the Root CA Certificate.

While vCenter automatically handles the certificate trusts between the services, as well as the communicate between the vCenter Server and ESXi hosts (this is automatically setup when adding hosts to vCenter), it cannot automatically make your (client) computer trust the entire certificate authority, as well as all the child certificates.

To resole this issue, you’ll need to follow my guide on How to Install the vSphere vCenter Root Certificate on your computer you are using to connect to the vCenter interface.

After installing the vCenter Root CA on your system, the issue will be resolved.

Jan 112023
 
HPE Simplivity Logo

When attempting to log in to your VMware vCenter using the HPE Simplivity Upgrade Manager to perform an upgrade on your Simplivity Infrastructure, the login may fail with Access Denied, Incorrect Credentials, or Incorrect Username and Password.

Despite confirming that the credentials are correct (logging in to the vCenter UI, as well as the vCSA console via SSH), the HPE Simplivity Upgrade Manager will continue to fail on connection.

The Problem

During the login process, the HPE Simplivity Upgrade Manager will not only check the credentials and attempt to logon to the vCenter server, but it will also attempt to pull and validate the SSL certificates (whether trusted or not) on the vCenter server.

During the typical login process, after entering the credentials and clicking “Connect”, the user will be prompted with the SSL certificate information asking to approve the connection. In this specific circumstance the SSL window is not presented.

HPE Simplivity Upgrade Manager Login Failed

Because of the SSL check not being presented, I thought there may have been a chance with trusting the connection, and possibly HPE Simplivity wasn’t able to show the error specific to the SSL check failing.

vCenter Download Trusted Root CA Certificates

When clicking on this, I was presented with an HTTP 404 error (File not found), meaning the certficiates weren’t present, which I felt may be contributing or causing this problem.

The Solution

After doing a quick search, I was able to find a VMware KB 89325 addressing the issue of being Unable to download Trusted Root Certificates for VCSA because it shows 0kb file.

Logging in to the vCSA appliance, I was able to determine that the appliance was missing the certificate symlink to allow the certificate download by running this command:

ls -ltra /etc/vmware-vpx/docRoot

Inside of the directory listing, there was no symlink for certs, which should point to “/var/lib/vmware-vpx/docRoot/certs”.

I went ahead and created the symlink using the following command:

ln -sfn /var/lib/vmware-vpx/docRoot/certs /etc/vmware-vpx/docRoot/certs

When using the “ls -ltra /etc/vmware-vpx/docRoot” command from above, I was now able to verify that the symlink existed:

vCenter DocRoot showing “certs” symbolic link

After creating the symlink, I was able to download the Trusted Root CA zip file (you don’t need to do anything with this file as the download was just a test).

I now went back to the Upgrade Manager to attempt to login, and it was successful.

Jan 082023
 
VMware vSAN All VMs Inaccessible

When using VMware vSAN 7.0 Update 3 (7U3) and using the graceful shutdown (and restart) of your entire vSAN cluster, you may experience an issue resulting with all VMs inaccessible after everything has been powered back on and the hosts taken out of maintenance mode.

If you experience this issue, you will also notice that your vSAN datastore appears to be empty (files and VMs), however you can see that there is data used on the datastore (data usage calculation).

The Problem

As of vSAN 7.0 Update 3, users can now gracefully shutdown and restart their entire vSAN cluster from the GUI instead of having to use the CLI/SSH. While you can still Manually Shut Down and Restart the vSAN Cluster, as one can expect if there’s any easy way to do it via the GUI, it’ll get used.

Last night I had a customer call who used this feature, and when bringing up their cluster, all the VMs were marked as inaccessible and the datastore appeared to be empty. What was even more odd is that all the vSAN health information pertaining to the disks looked good.

Connecting to troubleshoot this (with my limited experience with vSAN), I attempted the following:

  • Restart vSAN Management Services on all ESXi Hosts
  • Restart vSAN Health Services on the vCenter vCSA (then wait 15 minutes and restart ESXi vSAN Manage Services)
  • Restart one of the ESXi hosts (to troubleshoot quorum)
  • Troubleshoot Networking (Issues occurred after physical maintenance)
    • Check MTUs
    • Check LAGs (for vSAN Storage Network)
    • Check Communication and Traffic

After doing all of the above, the VMs still were not accessible.

I had a feeling that this was related to the shutdown and restart (power on) process, so tried to manually start the vSAN cluster using the following command:

python /usr/lib/vmware/vsan/bin/reboot_helper.py recover

This command returned numerous tracebacks, and ultimately timed out after reporting:

Recovery is not ready, retry after 10s...

The Solution

I was convinced this was related to a bug in the automated scripts, so after adjusting my searching, I came across a VMware KB providing information on How to handle inconsistent cluster power status in vSAN shutdown workflow.

I was convinced this would help our issue, however the KB didn’t exactly describe the symptoms and errors we had. Scenario 3 was close, but symptoms were not exact.

At this point, I initiated a VMware Support ticket with VMware GSS, who after checking, confirmed it was the issue in the KB.

The Shutdown script sets “DOMPauseAllCCPs” to 1 (pausing all functions), and “IgnoreClusterMemberListUpdates” to 1. When you choose to Restart and Power on the cluster, these get set back to 0.

In our case, “IgnoreClusterMemberListUpdates” was set back to 0 during the restart and power on, however “DOMPauseAllCCPs” was still set to 1.

After setting DOMPauseAllCCPs” to “0” on all hosts, the VM’s were immediately accessibly, and the issue was resolved.

To check these variables:

esxcfg-advcfg -g /VSAN/DOMPauseAllCCPs
esxcfg-advcfg -g /VSAN/IgnoreClusterMemberListUpdates

To set these variables (to undo what the shutdown script did):

esxcfg-advcfg -s 0 /VSAN/DOMPauseAllCCPs
esxcfg-advcfg -s 0 /VSAN/IgnoreClusterMemberListUpdates

When checking or setting these, you must do it on all vSAN nodes (ESXi hosts) in the vSAN Cluster.

Nov 202022
 

Today I want to talk about Memory Deduplication on ESXi with Transparent Page Sharing (TPS). This is a technology that isn’t widely known about, even amongst IT professionals with significant experience with VMware products.

And you may ask “Memory Deduplication, why aren’t we using this?!?” as it sounds like a pretty cool piece of technology… Well, I’m about to tell you why you’re not (Inter-VM), and share a few examples of where you would want to enable this.

I also want to show you how to enable TPS globally (Inter-VM), and also discuss TPS being used with VMware Horizon and VDI.

What is Transparent Page Sharing (TPS)?

Transparent Page Sharing is the process in which ESXi can provide memory deduplication by storing duplicate memory pages as a single page on the physical memory of the host. This process stops the system from storing redundant memory pages, and thus frees up physical memory for other uses.

If my memory serves me right, this was originally enabled by default in ESX/ESXi version 5, but was later globally disabled due to security vulnerabilities and concerns.

Note, that TPS is still enabled by default from within the same VM, even today with ESXi 8.

Security Concerns

I recall two potential scenarios and security concerns which led to VMware changing the original default behavior for TPS.

  • Scenario 1 included a concern about an attacker gaining access to a VM, and then having the ability to modify the memory contents of another VM.
  • Scenario 2 included a concern where an attacker may be able to get access to encryption keys used on another system.

A quick search led to a KB titled “Security considerations and disallowing inter-Virtual Machine Transparent Page Sharing (2080735)“, which outlines the details of scenario 2, along with stating “This technique works only in a highly controlled system configured in a non-standard way that VMware believes would not be recreated in a production environment”.

With that being said, it sounds like this would be an extremely difficult attack that requires systems to be configured in a non-standard way.

Current status of TPS

Believe it or not, TPS and memory deduplication is still enabled, however it’s only deduplicating pages from within the same VM. TPS is not deduplicating pages from multiple VMs.

Additionally, VMware has given us controls to configure TPS to allow it amongst multiple VMs, or even enable it globally across the ESXi host.

See below for the settings to configure TPS on ESXi via “Advanced Settings”:

A table providing configurable options for Transparent Page Sharing (TPS) on VMware vSphere ESXi
Transparent Page Sharing (TPS) Settings for ESXi Host

The above table was provided by VMware’s “Additional Transparent Page Sharing management capabilities and new default settings (2097593)” KB.

In short, you could enable TPS globally (Inter-VM) by setting “Mem.ShareForceSalting” in “Advanced Settings”, to a value of “0”. You can also use the salting to configure groups of VMs that are allow to share memory pages.

Additionally, you can tweak the behavior of TPS by modifying some of the settings shown below:

TPS Memory Sharing Settings

As you can see you can configure things like the scanning occurrence (Mem.ShareScanTime) of how often the system will check for memory pages that can be shared/deduplicated and other settings.

TPS is enabled, but not working

So, you may have decided to enable TPS in your environment, but you’re noticing that either no, or very little memory pages are being marked as shared.

ESXi Memory Graph showing Memory Deduplication from TPS
TPS Memory Deduplication – Amount of host physical memory that backs shared guest physical memory

In the example above, you’ll notice that on a loaded host, with TPS enabled globally (Inter-VM, amongst all VMs), that the host is only deduplicating 1,052KB of memory.

This is because you will most often only see TPS being heavily utilized on an ESXi host that has over-committed memory, there’s also a chance that you simply don’t have enough memory pages that can be duplicated.

Memory Deduplication, TPS, and VMware Horizon VDI

Because VMware Horizon utilizes the “vmfork” with “Just-in-Time” desktop delivery, non-persistent VDI will benefit from some level of memory deduplication by default when using Instant Clones with non-persistent VDI. This is because non-persistent VDI guests are spawned from a running base image.

Additionally, you can further implement, enable, and configure TPS by configuring some Transparent Page Sharing options inside of the VMware Horizon Administration console.

When creating a Desktop Pool, you can set the “Transparent Page Sharing” open to “Virtual Machine” (Memory dedupe inside of the VM only), “Pool” (Memory dedupe across the Desktop Pool), “Pod” (Dedupe across the pod), or “Global” (Full Inter-VM memory deduplication across the ESXi host).

If you enabled TPS on the ESXi host globally, these settings are null and not used.

TPS Use Cases

So you might be asking when it’s a good time to use TPS?

  • The Homelab – When is a homelab not a good reason to try something? Looking to save some memory and overcommit memory resources? Implement TPS.
  • VDI Environments – On highly dense hosts, you may consider implementing TPS at some level to maximize the utilization of resources, however you must be aware of the security consequences and factor this in when configuring TPS.
  • Environments with no Sensitive Information – It’s hard to imagine, but if you have an environment that doesn’t contain any sensitive information and doesn’t use any security keys, it would be suitable to enable TPS.

I’m sure there’s a number of other use cases, so leave a comment if you can think of one.

Conclusion

In my opinion Transparent Page Sharing is a technology that should not be forgotten and discarded. VMware admins should be aware of it, how to configure it, and what the implications are of using it.

If you are considering enabling TPS in your environment, you must factor in the potential security consequences of doing so.

Nov 092022
 
Windows 11 Logo

If you’re anything like me, you were excited to get your hands on the latest Windows 11 22H2 Feature Update after it was released on September 20th, 2022. However, while it was releassed, as with all feature upgrades, it is deployed on a slow basis and not widely immediately available for download. So you may be asking how to force Windows 11 22H2 Feature Update.

From what I understand, for most x86 users, the Windows 11 22H2 Feature Upgrade made itself available slowly over the months after it’s release, however there may be some of you who still don’t have access to it.

Additionally, there may be some of you who are using special hardware such as ARM64, like me with my Lenovo X13s Windows-on-ARM laptop, who haven’t been offered the update as I believe it’s being rolled out slower than its x86 counterpart.

Forcing the 22H2 Feature Update

If you’re using x86 architecture, you can simply use the Windows 11 Installation Assistant, or create/download the Windows 11 Installation Media (ISO).

However, if you’re using ARM64, you cannot use any of those above as they are designed for x86 systems. I waited some time, but decided I wanted to find a way to force this update.

Inside of WSUS, I tried to approve the Windows 11 22H2 Feature Update, however that had no success, as the system wasn’t checking for that update (it wasn’t “required”). I then tried to modify the local GPOs to force the feature update, which to my surprise worked!

Instructions to force the update

This should work on systems that are not domain joined, as well as systems that are domain joined, even with WSUS.

Please note that this will only force the update if your system is approved for the update. Microsoft has various safeguards in place for certain scenarios and hardware, to block the update. See below on how to disable safeguards for feature updates.

In order to Force Windows 11 22H2 Feature Update, follow the instructions below:

  1. Open the Local Group Policy via the start menu, or run “gpedit.msc”.
  2. Expand “Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Windows Update\Manage updates offered from Windows Update”
  3. Open “Select the target Feature Update version”
  4. Set the first field (Which Windows product version would you like to receive feature updates for), to “Windows 11”
  5. Set the second field (Target Version for Feature Updates) to “22H2”.
  6. Click Apply, Click Ok, close the windows.
  7. Either restart the system, or run “gpupdate /force” to force the system to see the settings.
  8. Check for Windows Update (From Microsoft Update if you’re using WSUS), you should now see the update available. You may need to check a few times and/or restart the system again.
  9. Install the Feature Upgrade, and then go back to the setting and set to “Not Configured” to ensure you receive future feature upgrades.

See below for a screenshot of the setting:

Group Policy Object to force Windows 11 22H2 Feature Update
Force Windows 11 22H2 Feature Update with Local Group Policy

For those with a domain and/or work environment, you could deploy this setting over a wide variety of computers using your Active Directory Domain’s Group Policy Objects.

Disable Safeguards for Feature Updates

If the above doesn’t work there is a chance that you may be blocked from upgrading due to safeguards put in place by Microsoft to protect you against known issues from the “Windows 11, version 22H2 known issues and notifications” page.

Keep in mind that these safeguards are in place to protect you and your system from experiencing issues, possibly even issues that could result in a unrecoverable situation. I do not recommend doing this unless you have a backup and know what you are doing.

To disable safeguards for features:

  1. Make sure you still have the “Local Group Policy” MMC still open on “Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Windows Update\Manage updates offered from Windows Update”.
  2. Open “Disable Safeguards for Feature Updates”
  3. Set this option to “Enabled”, click Apply, and then OK.

See below for a screenshot of the setting:

Screenshot of Local Group Policy to Disable safeguards for Feature Updates
Disable Safeguards for Feature Updates

After applying this, you should now be able to upgrade to Windows 11, version 22H2.